In 2015, Love From USA debuted its first airport location, I Love Chicago, at O’Hare International Airport. Founder and CEO Patricia Chinander entered the Chicago market in 1998, fostering significant growth and solidifying the city as a key part of Love From USA’s retail portfolio.
Fast forward to 2025, and I Love Chicago remains one of Love From USA’s most successful locations. Its consistent year-over-year growth demonstrates Love From USA’s commitment to creating memorable retail experiences. By offering curated, locally inspired products, I Love Chicago has become a favorite for travelers looking to bring a piece of Chicago home with them. In 2024, I Love Chicago celebrated being Love From USA’s top performing store within a portfolio of 20+ retail locations.
Supporting the local Chicago community is crucial to I Love Chicago’s success, and Chinander is dedicated to mentorship, local artisan support, and youth empowerment. When Chinander first opened, I Love Chicago, she wished a mentorship program existed to help her navigate the airport retail world. To date, Chinander has supported 10+ local small business entities and is committed to sharing her experience and knowledge. Love From USA features locally made products in its stores to further support local artisans within the community.
Love From USA’s commitment to innovation and social responsibility is prominent with its latest concept, Love From Felicity at O’Hare International Airport. Set to launch in April 2025, this socially responsible grab-and-go food concept collaborates with The Felicity School to empower at-risk youth in Chicago. Through this partnership, Love From USA provides mentorship, part-time employment, and training opportunities for students. Felicity students play an active role in developing menus and packaging the food, while Love From USA manages the kiosk operations at O’Hare International Airport. A portion of the proceeds is donated back to The Felicity School, reinforcing its mission and programs.
Together, these concepts in O’Hare International Airport celebrate operational success and Love From USA’s commitment to community involvement. Love From USA operates with one mission in mind: love local like we do, while providing customers with an extraordinary shopping experience of gifts that capture lasting memories and are reflective of the local culture and lifestyle in areas we passionately operate.